NLC Jobs take data protection very seriously and understand the importance of protecting your privacy and Personal Information. “Personal Information” is information that identifies you as an individual such as your name, date of birth, email address, IP address and CV.
How do we collect information from you?
We collect and use your Personal Information in accordance with our Privacy Policy, this includes information you provide to us when you give us your CV or job cover letter to a job application.
Please do not submit such Personal Information to us if you do not wish us to collect it.
Please be aware that we may also infer certain information about you from your expressed search preferences. We also collect from:
our website (the “Website”);
cookies (“Cookies”);
publicly available information; and,
other tools and applications (our “Online Content”).
What Personal Information do we collect?
Personal Information we collect about you may include the following:
General identification and contact information: your name; address; email; IP address; telephone details; gender; marital status; family status; date and place of birth and/or physical attributes.
Information enabling us to provide products and services: age, location, whether or not you hold a driving licence and/or other information about your job preferences that enable identification of job search (for example, post code or job role).
Marketing preferences: enter a contest or prize draw or other sales promotion, or respond to a voluntary customer satisfaction survey.
Statistical information: aggregate statistical information about site visitors and users for internal use and for other lawful purposes e.g. Salary averages. We provide this information to customers, advertisers, suppliers and other reputable third parties. Where we provide such information we will provide this in an anonymous format and not include any Personal Information.
Publicly available information in relation to professional history: educational background; employment history; skills and experience; professional licenses and affiliations; educational and professional qualifications.
Application status: information about the application sent by the recruiter (For example, Application received, Qualified, Hired and/or Rejected).
What legal basis do we rely on to process your Personal Information?
Consent
On some occasions, NLC Jobs processes your data with your consent. For example, we rely on consent when we send promotional material. We also obtain your consent prior to using your location data to target specific job advertisements at underrepresented communities (i.e. profiling) when recruiters opt to use our Equality boost product. You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.
The processing is necessary to fulfil a contract
NLC Jobs may process your data when we need to do this to fulfil a contract with you, such as to send your CV to an employer or recruiter for a specific job application.
Legitimate Interest
NLC Jobs also processes your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights.
Our legitimate interests include:
ensuring the security and integrity of our Services and ensuring that our Website operate effectively;
selling and supplying goods and services to our customers;
protecting customers, employees and other individuals and maintaining their safety, health and welfare;
promoting, marketing and advertising our products and services;
sending promotional communications which are relevant and tailored to individual customers;
understanding our customers’ behaviour, activities, preferences, and needs;
improving existing products and services and developing new products and services;
handling customer contacts, queries, complaints or disputes; and,
fulfilling our duties to our customers, colleagues, shareholders and other stakeholders.
The processing is necessary because of a legal obligation that applies
NLC Jobs may process your data to comply with our legal and regulatory obligations, e.g. preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies.
Recruiters and other agents
In the course of our business to help you search for and get a job, NLC Jobs may make Personal Information available to third parties such as recruiters and other intermediaries and agents and other business partners. The amount of information we share with recruiters will depend on the options you select when you create or update your account. If you choose to make your profile public, recruiters will be able to see your CV and your Last Active date ( this is the date you most recently updated your profile or CV, or searched or applied for jobs using the Services ). Depending on your preferences, we may also share your application history (jobs you have applied for and when you applied for them). You can change the information recruiters can see about you at any time by updating your details and preferences in your profile.
Our service providers
This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing and market research and analysis service providers; document and records management providers; technical engineers; data storage and cloud providers and similar third-party vendors and outsourced service providers that assist us in carrying out business activities.
Governmental authorities and third parties involved in court action
NLC Jobs may share Personal Information with governmental or other public authorities (including, but not limited to, workers’ compensation boards, courts, law enforcement, tax authorities and criminal investigations agencies); and third-party civil legal process participants and their accountants, auditors, lawyers and other advisors and representatives as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, you or others; and (g) to allow us to pursue available remedies or limit our damages.
Other third parties
Occasionally, we may share Personal Information with other third parties. We will always do this under contract and in accordance with your instructions.
How do we use your Personal Information?
We use Personal Information to do some or all of the following:
Communicate with you as part of our business;
Send you important information regarding changes to our policies, other terms and conditions, the Website and other administrative information;
Provide improved quality, training and security and manage other commercial risks;
Carry out market research and analysis, including satisfaction surveys;
Any answers provided within a feedback survey, we will store the information and answers provided and use them to improve the algorithms for job recommendations;
To understand and analyse customer engagement with our Website, content and emails;
Provide marketing information to you (including information about other products and services offered by selected third-party partners) in accordance with preferences you have expressed;
Personalise your experience on the Website by presenting information and advertisements tailored to you and by providing you access to selected services;
Develop and improve our Website and Services (where possible we will anonymise your information before we do this);
The CV used to apply is evaluated automatically against the job advert using real recruiters’ assessments on various candidates as a point of reference. We may highlight applications evaluated as a significant match. All Applications, regardless of this evaluation, are delivered to the recruiter for them to review;
Manage our infrastructure and business operations, and comply with internal policies and procedures, including those relating to auditing; finance and accounting; billing and collections; IT systems; data and website hosting; business continuity; and records, document and print management;
Resolve complaints, and handle requests for data access or correction;
Comply with applicable laws and regulatory obligations (including laws outside your country of residence), such as those relating to anti-money laundering and anti-terrorism; comply with legal process; and respond to requests from public and governmental authorities (including those outside your country of residence);
Establish and defend legal rights; protect our operations, our rights, privacy, safety or property, you or others; and pursue available remedies or limit our damages.
International Transfers of Personal Information
Personal Information which you supply to us is generally stored and kept inside the European Economic Area.
However, due to the nature of our global business and the technologies required, your Personal Information may be transferred to third party service providers outside the EEA, in countries where there may be a lower legal level of data protection. Therefore, as far as you make your profile searchable to recruiters, a recruiter could also be located outside of the EU/EEA. That means that as part of the contract between you and us, it might be necessary that your profile is accessed from a country that does not have the same level of data protection as the EU or EEA. In such situations, we transfer the minimum amount of data necessary, anonymise it where possible and enter legal contracts to aim to ensure these third parties handle your Personal Information in accordance with this Privacy Policy and the European levels of data protection.
How can you manage or delete Personal Information?
When you access our website online, we store some information about you. This is anonymous and used for statistical purposes.
Your CV can be viewed by NLC Jobs customers. This is the default setting. Further, when your profile is searchable your application activity (e.g. number of applications, job titles, locations & salaries) will be visible to NLC Jobs customers.
As a registered candidate, if you decide to exercise your right to erasure under Article 17 of General Data Protection Regulation, we will remove your data stored and processed by us, including any applications made or saved for recruiters to view. This would mean there is a chance that the application(s) or any supporting material(s) provided by you for a particular job advert will not be viewed by the recruiter.
Please note that we reserve the right to remove from our database, CVs which include any content that we consider to be illegal or offensive.
However, if you would like to permanently delete your account, you can send an email to our Data Protection Officer (DPO) (see below) with the subject line “Permanently delete my information and account”. Please do not forget to tell us who you are.
It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
Security
NLC Jobs is committed to keeping your personal data safe and secure from unauthorised access to or unauthorised alterations, disclosure or destruction of information that we hold.
Our security measures include:
encryption of our services and data;
review our information collection, storage and processing practices, including physical security measures;
restrict access to personal access to personal information to NLC Jobs employees, contractors and agents who need to know that information in order to process it for us and who are subject to contractual confidentiality and processing obligations; and
internal policies setting out our data security approach and training for employees.
Online drives
If you enable us, we access the following Services for the limited purpose of helping us to upload or otherwise access your CV, cover letters or any other documents you provide us to assist you apply for jobs. The Services we use are:
Google Cloud
OneDrive
We will ask for your consent before using information for any purpose other.
Statistical information
We provide aggregate statistical information about users of the Software and their use. We may provide this information to customers, advertisers, suppliers and other reputable third parties. This will not include any information that enables them to identify individuals.
Delete cookies and all site data
To prevent new cookies from being installed and delete existing cookies which are placed on your browser, you may do so by following the instruction within link – https://support.google.com/chrome/answer/95647?hl=en.
Your Rights
You have the following rights:
the right to ask what personal data that we hold about you at any time;
the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you; and
(as set out above) the right to opt out of any marketing communications that we may send you.
If you wish to exercise any of the above rights, please contact us using the contact details set out below.
Children and minors
NLC Jobs is not directed towards individuals under the age of eighteen (18), however we are aware due to the nature of some of the job offerings, those between 14 and 18 may use the Services.
Individuals under the age of thirteen (13) are expressly prohibited from using the Website, unless parental consent is provided and we are notified.
Third Party Privacy Practices
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties to which the Website. The inclusion of a link on the Website or App does not imply endorsement of the linked site or service by NLC Jobs. Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organisations or any other software application developer or provider, social media platform, operating system or wireless service provider, or device manufacturer, including any Personal Information you disclose to other organisations through or in connection with our Social Media Pages.
Please note that although we require customers who use our services, such as employers seeking to recruit staff, to agree to use the information made available solely for recruitment-related purposes, we do not control their use of any information that they have access to as part of receiving our services. Please be aware your current employer may be a customer of NLC Jobs. Although it is a requirement of our Contract and Terms and Conditions of NLC Jobs not to use Personal Information for any purpose other than to obtain a job, we cannot restrict the customers who access profiles on our database and cannot be held responsible for any eventuality.
Who to contact about your Personal Information
The data controller responsible for your information is NLC Jobs.
If you have any questions about this policy or our use of your Personal Information you can email: dataprotectionofficerUK@nlcjobs.com.